Travel
Mapping your digital direction
How do you turn insights from discovery into a roadmap for digital transformation in a way that is actionable and memorable?
Retail
Mapping the omnichannel customer experience
How do you uncover the opportunities for a unified retail shopping experience across in-store and online?
Travel
Increasing booking conversions through user-centred design
How do we improve our on-line booking journey to increase conversions?
Education
Improving the student application experience
How do you improve the online experience for prospective students and increase course registrations?
Media and publishing
Creating a purpose-driven media platform
How do you design and build a new publishing platform on a very tight deadline?
Charities
Delivering a rallying platform for a global charity
How do you create an effective strategy and platform for a global charity's news, campaigns and stories?
Travel
A smart route to bringing a hybrid app to market
How do you take advantage of customer intelligence and enable your team to bring a new app to market, meeting demand in the most efficient way possible?
Technology and software
Customer insights for strategic innovation
How do you lower the business risk by rapidly testing a new market concept in the wild?